This legal document outlines some of the terms and conditions under which you agree to use our website and other electronic media. Please read it carefully. 

Pristine Care Group PTY LTD ACN 664 650 784 (‘Pristine Care Group’) publishes websites, social media sites and other electronic communications (‘our electronic media’) to provide information for the benefit of caring families, the professionals who support them, the funding bodies, agencies and individuals who support initiatives for caring families, and the public. 

This privacy notice is part of the terms and conditions under which you agree to use our electronic media. 

If you commence or continue to access and use our electronic media, you will be deemed to have accepted those terms and conditions and agreed to be legally bound by them. 

Pristine Care Group is committed to protecting your privacy and personal information.We collect, use and disclose personal information subject to the requirements of Australian and ACT law. 

This privacy statement refers to the way we collect and use personal information via our electronic media. A separate privacy statement covers our commitment in relation to the services we provide for carers. 

Our electronic media 

You can access and browse our electronic media without disclosing personal information. 

We do not collect or record personal information, other than information you choose to provide for subscription purposes, or via email, contact forms, user generated materials or surveys. 

Our electronic media may use ‘cookies’. A cookie is a piece of code that is shared between our host server and your browser or email software. By analysing the usage history of our electronic media, Pristine Care Group can measure and report on the success of services and strategies, and refine and improve the information we provide. 

Cookies collect non-personal information, including (but not limited to): 

• Your server address and geographic location 
• The address of the last site you visited 
• The date and the time you accessed our sites and how long you stayed 
• The resources you visited and downloaded and how long you looked at them 
• The keywords you used to search our sites 

• Your operating system, browser and screen resolution 

Pristine Care Group will not attempt to identify you individually from these records unless we are required to by law. 

Social media and online campaign services 

We will only use the personal information you provide for the purposes for which it was collected. 

If you contact us via electronic media, our staff will use your contact information only to respond to your request. Any personal details you provide will only be used to answer your query or respond to your comments. 

We will not add your contact details to a mailing list or data store without your consent and you may, at any time, ask for your information to be removed from our files. 

We will not disclose, sell or otherwise supply your personal information to any third party without your consent unless we are required to by law. 

Sometimes we may publish summaries of surveys or web strategies. These will never identify you as an individual. 

Security of electronic transmissions 

We treat your information in the strictest confidence and store it securely.
Pristine Care Group and our hosting services apply security controls to protect our electronic media from unauthorised access, improper use, alteration, unlawful or accidental destruction and accidental loss. 

There are, however, always risks involved when information is transmitted electronically. You should be aware that the internet is an insecure public network and that there is always a potential risk that transactions are being viewed, intercepted or modified by third parties. 

If you feel that the information that you are sending is sensitive or confidential you should consider using a more secure way of contacting us – for example by phone or by post. 

Your rights 

You are entitled to request details of any personal information we hold about you at any time. You can also ask us to change incorrect or out of date details, or to remove your information completely from our files. 

If you feel that your privacy may have been breached, or have any concerns, questions or feedback about our privacy policies, please contact: info@pristinecaregroup.au

Electronic media copyright notice 

This legal document outlines some of the terms and conditions under which you agree to use our website and other electronic media. Please read it carefully. 

Pristine Care Group Inc. ACN 664 650 784 (‘Pristine Care Group’) publishes a website, social media sites and other electronic communications (‘our electronic media’) to provide information for the benefit of caring families, the professionals who support them, the funding bodies, agencies and individuals who support initiatives for caring families, and the general public. 

This copyright notice is part of the terms and conditions under which you agree to use our electronic media. If you commence or continue to access and use our electronic media, you will be deemed to have accepted those terms and conditions and agreed to be legally bound by them. 

Ownership 

© Pristine Care Group Inc. (‘Pristine Care Group’) 2023 Copyright subsists in all material published via our electronic media (including, without limitation, text, images, software and code, logos, icons, and multimedia files) and is either owned by Pristine Care Group or by third parties who have granted us license to use their intellectual property. 

Pristine Care Group has taken reasonable effort to ensure that third party copyright material has been reproduced with the full consent of its owners and that it is acknowledged where appropriate. 

Use of copyrighted material 

Where possible and appropriate, Pristine Care Group supports and encourages the dissemination and exchange of information in the public domain.
Subject to any restrictions placed on the material by a third-party copyright owner, copyrighted material published via our electronic media may be reproduced or forwarded to other parties: 

• in whole or in part 

• with no alteration to content or formatting 
• for non-commercial purposes only 

Any reproduction of copyrighted material must include acknowledgement of Pristine Care Group and any third-party owner who has granted us license to use their intellectual property. 

Really Simple Syndication (RSS) 

Pristine Care Group may produce RSS feeds and widgets that allow you, on a non-exclusive basis, to display syndicated information published by us on your website or via other electronic media. You do not need to obtain permission to use our RSS feeds or widgets, provided you comply with this notice. 

All intellectual property rights in any material we publish via RSS feed remain the property of Pristine Care Group and other third-party copyright owners who have granted us license to use their intellectual property. 

Restrictions on use 

The software and code used to manage our electronic media are subject to third party restrictions. Apart from any use as permitted under the Copyright Act 1968, all rights are reserved by those parties. 

Copyrighted material published via our electronic media may not be subjected to derogatory treatment. It may not be: 

• altered or reformatted 

• republished in electronic or print format; or 
• used for commercial purposes without prior written permission from Pristine Care Group. 

In particular, the following types of material are likely to be subject to third party restrictions and may be reproduced as published by us, but not altered, reformatted or republished without the prior written permission of Pristine Care Group: 

• logos and other branded images 
• photographic images, particularly those including people 

• video images, particularly those including people 
• case studies and personal stories Apart from any use as permitted under the Copyright Act 1968, all other rights are reserved. 

Requests and questions concerning reproduction and intellectual property rights should be addressed, in writing, to: info@pristinecaregroup.au

Quality of information 

The information published in our electronic media is updated regularly and Pristine Care Group has taken great care to ensure its quality, accuracy and correctness at the time of publication. 

However, we cannot guarantee and, to the full extent permitted by law, assume no liability or responsibility for the accuracy, currency, completeness or fitness for purpose of that information. 

We recommend that you exercise due skill and care when using any information published in our electronic media and that you carefully evaluate its accuracy, currency, completeness and fitness for your particular circumstances. 

No substitute for independent professional advice 

The information published in our electronic media is not intended to be a substitute for independent professional advice and we recommend that you obtain appropriate professional advice relevant to your particular circumstances. 

To the full extent permitted by law, Pristine Care Group does not accept any liability (whether in negligence or otherwise) for any claim, injury, loss, or damage suffered or incurred by use of or reliance on that information, however it arises. 

Information produced by third parties 

Our electronic media may include information produced by organisations or individuals other than Pristine Care Group, its agents or employees. Where possible and appropriate, Pristine Care Group will indicate and acknowledge materials that have not been produced by us.
Inclusion of information not produced by Pristine Care Group does not indicate endorsement, approval or sponsorship by Pristine Care Group of any organisation or its published content, products and services. 

To the full extent permitted by law, we assume no legal liability or responsibility for the accuracy, currency, completeness or fitness for purpose of any third party information included in or referred to by our electronic media. 

The material published in our electronic media may also include the views or recommendations of third parties that do not necessarily reflect the views of Pristine Care Group or indicate our commitment to a particular course of action. 

Links to third party sites 

Our electronic media may contain links to sites that are external to Pristine Care Group. We take reasonable care to ensure that the resources we link to are of good quality but have no direct control over the content of third party sites. 

It is your responsibility to determine which organisation is hosting the sites you visit and to make your own decisions about the accuracy, currency completeness and fitness for purpose of information contained in linked third party sites. 

Links to external sites do not indicate endorsement, approval or sponsorship by Pristine Care Group of any organisation or its published content, products and services. 

To the full extent permitted by law, Pristine Care Group assumes no legal liability or responsibility for the accuracy, currency, completeness or fitness for purpose of information on sites linked to from our electronic media. 

Translations 

Pristine Care Group makes no representations, express or implied, as to the accuracy or usefulness of any translation of the information published in our electronic media.
If you use automatic language translation services in connection with content published by us, you do so at your own risk. 

Security of our electronic media 

Pristine Care Group and our hosting services apply security controls to protect our electronic media from unauthorised access, improper use, alteration, unlawful or accidental destruction and accidental loss. 

However, you should be aware that the internet is an insecure public network and that there is always a potential risk that transactions are being viewed, intercepted or modified by third parties. There is also a potential risk that files you download or access via our electronic media may contain computer viruses, disabling codes, worms or other devices or defects. 

Pristine Care Group accepts no liability for any interference with or damage to your computer system, software or data in connection with or relating to your use of our electronic media. We recommend that you take appropriate and adequate precautions to ensure that whatever you use is free of viruses or other contamination that may interfere with or damage your computer system, software or data. 

Further information 

Requests and questions concerning reproduction and intellectual property rights should be addressed, in writing, to: info@pristinecaregroup.au