WE ARE SPECIALISTS IN
High Intensity Daily Personal Activities (HIDPA)
High Intensity Daily
Personal Activities (HIDPA)
We’ve built our reputation on complex, high-intensity support and we take it seriously. Our HIDPA team are highly trained, experienced, and matched to participants who need more than just a support worker. They need someone they can genuinely trust.
Registration Group 0104 – NDIS Quality and Safeguards Commission
Our Registered HIDPA Support Types
• Complex Bowel Care
• Enteral Feeding & Management (Naso-Gastric Tube – Jejunum or Duodenum)
• Tracheostomy Management
• Urinary Catheter Management (In-dwelling, In-out, and Suprapubic Catheter)
• Ventilator Management
• Subcutaneous Injections
• Complex Wound Management
• Severe Dysphagia Management
• Day-to-Day Medication Administration & Management
• Disposal of Waste, Infectious or Hazardous Substances
Daily Living & Skills Support
• Meal planning, preparation, and nutrition support
• Household management and maintenance
• Community access and social participation
• Skill building for increased independence
• Transportation and escort services
Why Our HIDPA Support Stands Apart
• Consistent support teams – the same trusted faces, every time
• Staff matched by skill, personality, and shared interests
• Participant-led Meet & Greet before any support begins
• Flexible delivery designed around your routine, not ours
• Regular goal reviews with you at the centre
COMPLEX CARE
NDIS Registration Groups 0104 · 0107 · 0114
For participants with multiple, intricate needs, we provide expert, coordinated support that goes beyond the basics. Our complex care team works closely with medical professionals, allied health, and families to deliver seamless, wraparound care always with the participant at the centre.
Clinical & Personal Care Support
• Coordination with medical professionals and allied health teams
• Complex medication management
• Chronic condition management and monitoring
• Emergency response and crisis intervention
• Specialised equipment and assistive technology support
Behavioural Support
• Implementation of positive behaviour support plans
• De-escalation techniques and crisis management
• Environmental modifications and safety planning
• Collaboration with behaviour support practitioners
• Family and carer training and support
Multi-Disciplinary Coordination
• Liaison with healthcare providers, therapists, and specialists
• Care plan coordination across multiple service providers
• Regular team meetings and progress reviews
• Seamless communication between all stakeholders
COMPLEX MENTAL HEALTH
NDIS Registration Groups 0106 · 0116 · 0117 · 0125
We provide specialised, trauma-informed support for individuals living with complex mental health conditions and psychosocial disabilities. Our approach is built on trust, consistency, and a genuine belief that recovery is possible.
Psychosocial Recovery Support
• Recovery-oriented practice and collaborative goal setting
• Community integration and meaningful social connection
• Skills development for daily living and independence
• Peer support facilitation
• Crisis prevention and management strategies
Mental Health Wellness Support
• Implementation of mental health recovery plans
• Suicide prevention and risk management
• Medication compliance support
• Therapeutic activity coordination
• Stress management and coping strategy development
Specialised Interventions
• Trauma-informed care approaches
• Dual diagnosis support (mental health & substance use)
• Family and carer support and education
• Transition support for hospital discharge or housing changes
SUPPORTED INDEPENDENT LIVING
NDIS Registration Group 0115
Living independently doesn’t mean living alone. Our SIL support is built around the idea that home should feel like home safe, familiar and filled with people you actually want around you.
• Participant-led matching of housemates and support staff
• 24/7 or drop-in support tailored to individual needs
• Support with daily living, personal care, and community access
• Regular house meetings and goal reviews
• Strong focus on building skills toward greater independence